
By Ian Jones
Published: 11 August 2000 00:25 GMT
Once is almost forgivable, twice is truly appalling, but three times..? well, you make up your own superlative.
Barclays bank seems to be doing its utmost to single-handedly destroy consumer confidence in online banking.
First, its system allowed users into other people's bank accounts.
Second, another slip up just a few days later and a user accidentally stumbles across his next door neighbour's finances.
Now, www.ibank.barclays.co.uk fails the most basic of security checks. Log out and then click the back button on your browser, and hey presto, you're back in again without having to re-enter your password.
Hello Barclays? Are you listening to what your customers and the media are telling you?
It seems not.
Barclays haven't shut down the site, it appears not to have tried to fix the problem and it certainly hasn't emailed its online customers to let them know what's going on.
Instead it is blaming browser settings and is only dealing with individuals when they actually complain.
Pretending the problem is trivial and hoping it will go away just won't work.
Why? Because campaigning publications like silicon.com will make sure this slipshod behaviour is publicised and rectified.
It's our duty to do so, because companies like Powergen and Barclays are killing ecommerce for everyone.
All those reputable online banks, retailers and exchanges shouldn't suffer just because of the mistakes of the few. It doesn't matter whether security breaches are the fault of the site owner or one of their suppliers - it is the name on the front door that counts. And they must take responsibility.
So come on Barclays. Put your house in order and then we can really get down to ebusiness.
Ability to work with graphics and image-editing programs and knowledge of optimising graphics for the web - Knowledge of mobile industry browser ...
To be considered for this position you must have: - .NET web development experience gained within a new media, digital or web design agency - A high ...
My client supplies electronic trading solutions for the world's leading investment banks, hedge funds, brokerages and exchanges. This is genuinely an ...
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Stories from the web...
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
The Round-Up The Weekly Round-Up: 27.11.09 Sorry gran!
The Round-Up The Weekly Round-Up: 20.11.09 Do you need to shape up?